Clear communication saves time and money, and a little embarrassment.

If we don't find out what our customer really wants we will not make it easy for them to do business with us.

Who is the most important person in any business? If you think it’s you then you might want to think again.

Simplicity can be hard to achieve. Creating a clear message can be the difference between losing and winning a customer.

Why did a brief trip to the market leave us feeling like an opportunity had been missed for us and the mushroom seller?

Success is never a given, but learning from failures makes us wiser and gives us hope.

I recently listened to a podcast about the benefits of planning out your day right from the beginning, before you do anything else

We often have no idea what is going on because we can't see it.

Running a business is a bit like running a marathon. In the current climate it's even more so. We need to be there for each other.

In some way we all help transform other businesses or help change other people’s lives. We see the potential of 'what can be' rather than 'what is now'.

We may have lost a bit of that vision recently and as Lockdown 2.0 kicks in we have a chance to re-assess again